Journey with Whale Tales Whale Watching and create lifelong memories alongside the biggest and most majestic creatures in the ocean.
Their custom-built Whale Watching vessel departs daily from Crown…
Journey with Whale Tales Whale Watching and create lifelong memories alongside the biggest and most majestic creatures in the ocean.
Their custom-built Whale Watching vessel departs daily from Crown Towers Wharf Barangaroo (directly out the front of Crown Tower Sydney) and journeys past Sydney's iconic landmarks before heading out of the harbour to experience the annual humpback whale migration.
With a maximum of 30 passengers, they offer a personal experience and their knowledgeable staff will provide you with facts about the harbour and its whaling history.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have grab rails in the bathroom
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)
Provide seating in common areas including reception area
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
