You can shop direct from an Award Winning Australian manufacturer and save on Australian made products. Including Natural Organic Skincare, Aromatherapy, Chocolate, Fashion, Sweets, Shoes,…
You can shop direct from an Award Winning Australian manufacturer and save on Australian made products. Including Natural Organic Skincare, Aromatherapy, Chocolate, Fashion, Sweets, Shoes, Accessories, Luxury items and much more.
Bookings are required 14 days in advance. Get in contact with Nurtured Tours to discuss your experience needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have an accessible public toilet which is unlocked
Have grab rails in the bathroom
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide information in large print
Provide linen that is chemical and fragrance free (if requested)
Provide portable ramps
Provide seating in common areas including reception area
Provide toiletries which are chemical and fragrance free (if requested)
Provide valet parking
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use organic (chemical and fragrance free) cleaning products
Use organic (chemical and fragrance free) deodorisers in public areas and rooms
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
