Wollondilly Performing Arts Centre

Ask all visitors if there are any specific needs to be met

Caters for people who are blind or have vision loss

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with high support needs who travel with a support person

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Employ people with disability

Have Braille and tactile signage on all information and paths of travel

Have a hearing loop

Have an appropriate area for toileting an assistance dog

Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

Have handrails on all your stairways

Have raised tactile buttons in your lifts

Have transmitter receivers for hearing aids on tours

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)

Staff are trained in Auslan

Train your staff in communicating with people who are deaf or have hearing loss

Train your staff in disability awareness

Use easy read fonts in your signage and communication materials (Helvetica and Arial)

Website meets WCAG 2.0 accessibility standards

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)