Experience Australia through the wildlife at Featherdale.
Featherdale is a treasure of Australian native serenity nestled in the heart of Western Sydney.
Step across the timber bridge over…
Experience Australia through the wildlife at Featherdale.
Featherdale is a treasure of Australian native serenity nestled in the heart of Western Sydney.
Step across the timber bridge over thebubbling brook, you’ll be immersed in a relaxing and uniquely Australian wildlife experience. Surrounded by bird songs and a throng of marsupials attentively investigating you on your stroll, you’ll feel a sense of calm wash over you, as you get closer to nature and our incredible wildlife.
Even when the park is busy, you’ll have no problems getting close to our iconic Koalas. With around 50 of these amazing creatures spread across 6 habitat areas on our spacious 7 acres, you’ll never have to push to get a peek.
We’re wheelchair accessible and have several easily accessed toilet blocks and parents’ rooms. You can enjoy a packed lunch at our undercover picnic areas, or why not make your day even more hassle-free by having a delectable bite at the Treehouse café.
Featherdale Sydney Wildlife Park is open 7 days a week.
Spend time at Featherdale Sydney Wildlife Park and you’ll get closer to more Australian native animals than anywhere else in the world! Hand feed wallabies and kangaroos in three walk-through habitats, pat a koala, walk through our Lorikeet Aviary, and feed farmyard friends.
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caption all entertainment (TVs, live shows, performances)
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Employ people with disability
Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator
Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
Have grab rails in the bathroom
Have handrails on all your stairways
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have TVs with captioning option
Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide seating in common areas including reception area
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
